Connect your first channel
Channels are connected from Settings → Channels. Each channel has its own tab with a connect button and a status card showing what is connected.
| Channel | What you need | Time |
|---|---|---|
| A Meta Business account and a phone number not currently on the WhatsApp app | 10 minutes | |
| Instagram & Messenger | A Facebook Page with the Instagram account linked to it | 5 minutes |
| X | An X account; the business pays X's API fees | 5 minutes |
| Telegram | A bot token from @BotFather | 5 minutes |
| Website widget | Access to your site's HTML | 5 minutes |
After connecting
- Send yourself a test message. It appears in the Inbox within seconds and the AI replies if it is switched on.
- Use Check connection on the Messenger or Instagram card if messages do not arrive; it reports what Meta sees.
- Channels you are not entitled to on your plan show a lock in the Inbox filter.